Terms of Service

Last updated: March 14, 2026

Scout is operated at scoutvoice.ai ("Scout," "we," "us").

1. Acceptance

By using Scout, you agree to these terms. If you don't agree, don't use the service.

2. The Service

Scout provides voice-to-text dictation software as a subscription service. We provide a desktop application that captures audio from your microphone, sends it to a third-party speech-to-text provider for transcription, and injects the resulting text at your cursor position. The app may also read text from your active application window using operating system accessibility APIs to improve transcription accuracy. This feature can be disabled in Settings.

3. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. One account per person — shared or automated accounts are not permitted.

4. Subscription & Billing

Scout Pro is available at $12/month or $120/year ($10/month). Subscriptions auto-renew. You can cancel at any time through your account settings or the billing portal. Cancellation takes effect at the end of the current billing period.

5. Refunds

All subscription fees are non-refundable. When you cancel, your access continues through the end of the current billing period, but no portion of the subscription fee will be returned.

We may, at our sole discretion, grant a refund or account credit in exceptional circumstances. To make a request, email [email protected] with your account email and the reason. Any refund granted is returned to the original payment method.

Requests will not be considered where there is evidence of abuse, such as heavy usage followed by a refund request or repeated requests across billing cycles.

6. Acceptable Use

You agree not to:

7. AI Features

Scout offers AI features such as Magic Edit and App Styles text transformation. When you use those features, your transcribed instruction, selected text, or text submitted for style transformation may be sent to a third-party AI provider for processing.

8. Intellectual Property & Content License

Scout and its source code, design, and branding are proprietary. Your subscription grants you a non-exclusive, non-transferable license to use the desktop application for its intended purpose.

Your dictated text and Magic Edit outputs belong to you. You grant Scout a limited, non-exclusive license to process your content solely as necessary to provide the service (transcription, text transformation). We do not use your content to train models or for any purpose beyond service delivery.

9. Disclaimers

Scout is provided "as is." Transcription accuracy depends on audio quality, accent, and the underlying speech-to-text provider. We do not guarantee 100% accuracy. The service may experience downtime for maintenance or due to third-party provider outages.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." SCOUT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SCOUT DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

To the maximum extent permitted by law, Scout's total liability is limited to the amount you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

11. Indemnification

You agree to indemnify and hold harmless Scout from third-party claims, damages, and expenses (including reasonable attorney's fees) arising from: (a) your violation of these terms, (b) your use of the service to process content that infringes third-party rights, or (c) your unlawful use of the service.

12. Termination

We may suspend or terminate your account for violations of these terms, including abuse, non-payment, or fraudulent activity. You may delete your account at any time.

13. Changes

We may update these terms. Continued use after changes constitutes acceptance. Material changes will be communicated with at least 30 days notice.

14. Dispute Resolution

Informal resolution first: Before filing a formal dispute, email [email protected] with a description of your claim. Both parties agree to attempt good-faith negotiation for 30 days before proceeding to arbitration.

Binding arbitration: Any dispute not resolved informally shall be resolved by binding arbitration under the Federal Arbitration Act and the American Arbitration Association (AAA) Consumer Arbitration Rules. Arbitration will be conducted remotely or in your county of residence (your choice), before a single arbitrator. AAA Consumer Rules govern fees — Scout pays filing and administration fees as required by AAA rules. If AAA is unable or unwilling to administer the arbitration, the parties shall agree on an alternative arbitration provider; if they cannot agree within 30 days, either party may petition a court of competent jurisdiction to appoint an arbitrator.

Class action waiver: All disputes shall be resolved on an individual basis only. You agree to waive any right to participate in class, consolidated, or representative actions.

Small claims exception: Either party may bring qualifying claims in small claims court in lieu of arbitration.

Opt-out: You may opt out of this arbitration agreement within 30 days of creating your Scout account by emailing [email protected] with the subject "Arbitration Opt-Out."

Severability: If the class action waiver is found unenforceable, the entire arbitration section is void. All remaining terms survive.

15. Governing Law

These terms are governed by the laws of the State of Texas, United States.

16. Contact

Questions? Email [email protected].